We get things wrong sometimes. When we do, we fix it in the open. This page explains how, and how to tell us.
Report an error
Email corrections@hormonehero.com, or use the contact form. Please include the page URL, the specific passage, and what you believe is wrong. If you can point us to a source, that speeds things up considerably.
We read every report. We aim to respond within five business days, and to fix clear factual errors faster than that.
What counts as a correction
We distinguish three kinds of change, and we treat them differently.
Correction
A factual error: a wrong number, a misread study, a mischaracterized finding, a misattributed source, an incorrect regulatory status. We fix the text and add a dated correction note at the bottom of the article stating what was wrong and what it now says. We do not quietly edit a factual error out of existence.
Update
New research, a revised guideline, or a regulatory change makes existing content out of date. We revise the article and update its “last updated” date. Where the change alters a conclusion or an evidence grade, we note what changed and why.
Clarification
The text was accurate but ambiguous or easy to misread. We rewrite for clarity. If the ambiguity could plausibly have led someone to a wrong conclusion about their health, we add a note.
Copy edits
Typos, broken links, and formatting fixes are made without a note. These do not change meaning.
Disputed evidence grades
If you think an article’s evidence grade is wrong, tell us, and say why. Grades are derived from the mix of sources cited, and an editor can override that calculation. Both the calculation and the override can be wrong.
If we agree with you we change the grade and note it. If we disagree we will tell you our reasoning. Either way you get an answer from a person.
Retractions
If an article is wrong in a way that cannot be fixed by correcting it, we retract it. A retracted article stays at its original URL with its content replaced by a retraction notice explaining what was wrong and why we withdrew it. We do not delete the page, because a silently vanished medical article is worse than a visibly withdrawn one, and because people may have linked to it or acted on it.
Conflicts we failed to disclose
If you believe we have a commercial conflict of interest that we have not disclosed, please tell us. We take these seriously and will investigate and respond. Our funding and ownership are set out on the how we make money page.